Fieldgates

Privacy Policy

Privacy Policy

Last Updated: March 3, 2026

Fieldgates ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fieldgates.com or engage our services.

1. Information We Collect

Information You Provide:

  • Name, email address, phone number, and business information when you fill out a contact form or request a consultation
  • Payment information when you subscribe to our services
  • Any other information you choose to provide in communications with us

Information Collected Automatically:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on our website
  • Referring website addresses
  • Device information
  • Geographic location (country/region level)

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. The cookies we use fall into the following categories:

  • Essential cookies: Required for basic website functionality such as navigation and security. These cannot be disabled.
  • Analytics cookies: We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 sets cookies including _ga and _ga_* to distinguish unique users and track session information. Data collected includes pages visited, time on site, traffic source, and general geographic location. Google may process this data on servers outside of Canada. For more information, see Google's Privacy Policy.

You can control cookie preferences through your browser settings. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and communicate about our services
  • Send periodic emails regarding your account or services
  • Process payments and manage subscriptions
  • Analyze website usage to improve user experience
  • Detect and prevent fraud or security incidents
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service providers: With trusted third-party vendors who assist us in operating our business, subject to confidentiality agreements. These include:
    • Google Analytics (website analytics and traffic analysis)
    • Cloudflare (website hosting, content delivery, and security)
    • Payment processors (subscription billing and payment handling)
  • Legal requirements: When required by law, regulation, subpoena, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets, in which case you will be notified of any change in ownership or use of your personal information
  • With your consent: When you have given us explicit permission

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information, including encryption of data in transit (TLS/SSL) and secure storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If we become aware of a data breach that may affect your personal information, we will notify affected individuals and relevant authorities as required by applicable law.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

  • Contact form submissions: Retained for up to 24 months, then permanently deleted
  • Client account data: Retained for the duration of the service relationship and for 12 months following account closure
  • Analytics data: Retained for 14 months in accordance with Google Analytics default settings
  • Payment records: Retained as required by applicable tax and financial regulations

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent for data processing
  • Request a copy of your data in a portable format
  • Object to or restrict certain processing activities

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. If we make material changes, we will provide additional notice through our website. We encourage you to review this policy periodically.

10. Canadian Privacy Law Compliance

Fieldgates complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We are committed to handling your personal information in accordance with Canadian privacy laws, including the principles of accountability, consent, and transparency.

11. International Visitors

If you are visiting our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers and offices are located. By using our website, you consent to the transfer of your information to Canada, which may have different data protection laws than your country of residence.

For visitors from the European Economic Area (EEA): We process your personal data based on legitimate interest (website analytics), contractual necessity (service delivery), and consent (marketing communications). You have the right to lodge a complaint with your local data protection authority.

For visitors from California, USA: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Fieldgates 18 King St E, Toronto, ON M5C 1C4 Email: [email protected] Phone: (647) 370-3863