Terms & Conditions

Last Updated: March 3, 2026

Please read these Terms and Conditions ("Terms") carefully before using the Fieldgates website or engaging our services.

By accessing our website at fieldgates.com or using any Fieldgates services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the website or use our services.

2. Services

Fieldgates provides digital management services on a subscription basis, including but not limited to: digital marketing, search engine optimization (SEO), content marketing, email marketing, social media management, pay-per-click (PPC) advertising, web design, and cybersecurity services.

All services are provided on a month-to-month basis unless otherwise specified in a written agreement. Either party may terminate the service subscription with 30 days' written notice.

3. Subscription and Payment

Subscription fees are billed monthly in advance
Payment is due upon receipt of invoice
Late payments may be subject to a 1.5% monthly interest charge
Fieldgates reserves the right to suspend services for accounts with outstanding balances exceeding 30 days
All prices are in Canadian Dollars (CAD) unless otherwise stated
Fees are non-refundable for services already rendered during the billing period

4. Client Responsibilities

Clients agree to:

Provide timely access to necessary accounts, assets, and information
Review and approve deliverables within agreed-upon timelines
Provide feedback and approvals in a timely manner to avoid project delays
Ensure all materials provided to Fieldgates do not infringe on any third-party rights
Maintain the confidentiality of any account credentials shared by Fieldgates

5. Acceptable Use

When using our website, you agree not to:

Use the website for any unlawful purpose or in violation of any applicable law
Attempt to gain unauthorized access to any part of the website or its systems
Interfere with or disrupt the website's functionality or security
Reproduce, duplicate, or resell any part of our website without express written permission
Submit false, misleading, or fraudulent information through our contact forms

6. Intellectual Property

Work produced by Fieldgates for a client is owned by the client upon full payment
Fieldgates retains the right to showcase work in portfolios and case studies unless otherwise agreed in writing
Pre-existing tools, frameworks, and methodologies used in delivering services remain the property of Fieldgates
Open-source components used in web development projects retain their respective licenses
All website content, branding, and materials on fieldgates.com are the property of Fieldgates and may not be used without permission

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the engagement. This obligation survives termination of services. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party.

8. Indemnification

The client agrees to indemnify and hold Fieldgates harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

Materials, content, or data provided by the client that infringe on third-party rights
The client's violation of any applicable law or regulation
The client's breach of these Terms

9. Limitation of Liability

Fieldgates provides digital marketing and management services on a best-effort basis. While we strive for exceptional results, we do not guarantee specific outcomes such as search engine rankings, traffic levels, or conversion rates.

In no event shall Fieldgates be liable for any indirect, incidental, special, consequential, or punitive damages. Fieldgates' total liability for any claims arising from our services shall not exceed the total fees paid by the client in the three months preceding the claim.

10. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to natural disasters, pandemics, government actions, internet or infrastructure outages, or third-party platform changes or outages.

11. Termination

Either party may terminate the subscription with 30 days' written notice. Upon termination:

Fieldgates will provide all client-owned assets, access credentials, and deliverables within 14 business days
Any outstanding invoices become immediately due
Ongoing campaigns will be responsibly wound down during the notice period
Fieldgates will retain client data for 12 months following termination, after which it will be permanently deleted unless otherwise required by law

12. Dispute Resolution

In the event of a dispute arising from these Terms or our services, both parties agree to first attempt to resolve the matter informally through good-faith negotiation for a period of 30 days. If the dispute cannot be resolved informally, either party may pursue legal remedies as outlined in Section 14.

13. Third-Party Services

Fieldgates may use third-party tools and platforms in the delivery of services (e.g., Google Ads, Meta Business Suite, email platforms). Clients are responsible for complying with the terms of service of any third-party platforms associated with their accounts. Fieldgates is not liable for changes, outages, or policy modifications made by third-party platforms.

Terms & Conditions